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Audit 100% of the interactions with your users and boost your business. Unlock your team's potential.
Audit 100% of the interactions with our AI agents built to scale the productivity of your team and your business at a competitive cost.
More time to focus on your customer experience.
Optimize your team's productivity with AI agents that audit 100% of interactions.
Clear, efficient and business-focused, with no technical curve.
Audit 🤝 Business. Align the audit with your business objectives and the experience you want to provide to your users. Put your business and users at the center.
Discover powerful insights through intelligent auditing: transform customer interactions into opportunities for growth, improve retention and Maximize your business results with AI.
Answers to questions you may have about SamAI
SamAI focuses on auditing customer interactions using artificial intelligence (AI).
1. Call Auditor: Analyze 100% of your customer calls using AI agents, obtaining key insights and reducing manual work for your team.
2. Chats and Mails Auditor: Evaluate written interactions, identifying patterns, problems and areas for improvement.
3. Sentiment and Keyword Analysis: Draw insights from surveys and customer feedback to identify opportunities for improvement.
4. Generating Instructions for Auditing: Use advanced AI to create precise instructions that evaluate interactions based on criteria you define.
SamAI was designed to empower those teams that want to understand in depth what happens when a customer contacts the company, whatever channel, prioritizing accessibility and ease of use. At the same time, it allows anyone in the business, quality or auditor to obtain actionable insights in a very simple way that meets the needs of each user.
Yes, of course! SamAI integrates with many of the tools used every day, including Google Drive and SFTPs. But also, if your use case requires it, it is possible to integrate it with storage solutions, such as Google Cloud Storage and AWS S3.
Very easy! SaMai was built by and for the Business. It has an intuitive interface and it is not necessary to have knowledge of AI to achieve surprising results in the first use of SamAI.